How can we help you?
What is TryBookAfrica?
TryBookAfrica is an Africa-focused travel technology and tourism booking platform that helps Travellers discover, compare and, where available, book tourism Products and experiences from independent Suppliers.
Who can use TryBookAfrica?
Travellers can use the Platform to discover tourism Products and manage bookings where the relevant functionality is available. Tourism businesses may apply to become Suppliers, subject to onboarding and verification requirements.
What can I find on TryBookAfrica?
Depending on availability, the Platform may include accommodation, safaris, tours, activities, attractions, restaurant experiences, transport services, transfers, vehicle rental, travel services and other tourism-related offerings.
Does TryBookAfrica operate the businesses listed?
Generally, no. Suppliers are independent third parties responsible for the Products and services they provide. TryBookAfrica provides the Platform and may facilitate discovery, comparison, booking, payment and related services.
Do I need an account to browse?
Not necessarily. You can browse and explore the Platform without necessarily creating an Account. An Account may be required for certain features, transactions or booking-management functions.
Where can I find the detailed legal terms?
See the applicable TryBookAfrica Terms & Conditions, booking-specific terms, Supplier terms and other incorporated policies. The Privacy Policy explains how personal information is processed.
Quick links
Where can I get traveller help?
Go to Traveller FAQs for questions about searching, comparing, booking, cancellations, travel documents, special requirements and complaints.
Where can suppliers get help?
Go to Supplier FAQs for registration, onboarding, verification, listings, bookings, payments and supplier responsibilities.
Where can I find payment and refund information?
Go to Bookings, Payments & Refunds for payment failures, confirmations, cancellations, refunds, amendments and supplier cancellations.
Where can I find account help?
Go to Account & Security for sign-in, password recovery, security and unauthorised access.
Where can I find privacy information?
Go to Privacy FAQs and read the full Privacy Policy for detailed information about personal information, cookies, rights and security.
Still need help?
Contact TryBookAfrica through the official support or legal channels.
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