STEP 01
Update your profile
Keep your name and contact email current so booking updates and important notices reach you. Review profile details before submitting a booking or listing change.
Help Centre›Account & Security
Stay in control of your account
A few simple habits help protect your bookings, personal details, and business information.
STEP 02
Reset a forgotten password
Use the password reset option on the sign-in page and follow the instructions sent to your registered email. Choose a unique password you do not use elsewhere.
STEP 03
Protect your account
Never share your password or one-time codes. Be cautious of unexpected links, payment requests, and messages that pressure you to act urgently.
STEP 04
Lost access or suspicious activity
If you think someone accessed your account, change your password from a trusted device and contact support. Include the approximate time and what looked unusual, but never send credentials.
Frequently asked questions
Quick answers to questions people often ask about account & security.
I’m not receiving the reset email
Check spam/junk, confirm you entered the correct email, and wait a few minutes before requesting another link.
Can I change my login email?
Use the account settings if email changes are supported. If you cannot sign in or verify the change, contact support.
A message asks me to pay outside the platform
Pause and verify the request through trusted booking or support channels before sending money.