✦ FROM DRAFT TO DISCOVERABLE

Verification & Go Live

Prepare your business information, complete verification, and publish a listing travellers can trust.

Help Centre›Verification & Go Live

Get ready to go live

Verification requirements can vary by business type. Prepare accurate information and respond promptly to any follow-up request.

STEP 01

Prepare your business details

Make sure the legal or trading name, business category, address, contact information, and owner or representative details are consistent and accurate.

Business detailsContactAddress
STEP 02

Submit requested documents securely

Provide only the documents requested through the official TryBookAfrica process. Check that images are readable and information matches your listing.

Readable filesMatching detailsOfficial channel
STEP 03

Track verification status

A draft or submitted listing may need review before publication. Check your dashboard and registered email for missing information or requests for clarification.

DraftIn reviewAction required
STEP 04

Publish and do a final check

When approved, preview your public listing on desktop and mobile. Confirm photos, pricing, availability, policies, and contact details are correct.

PreviewPricingAvailability

Frequently asked questions

Quick answers to questions people often ask about verification & go live.

Why is my listing still under review?

Review may require time or additional information. Check your dashboard and email for an action request, then respond through the official channel.

What if my document was rejected?

Read the stated reason, correct the issue, and resubmit using the requested process. Do not send sensitive documents to an unverified contact.

Does approval mean my listing is fully ready?

After approval, review the public page and confirm availability, pricing, photos, and guest instructions.

Still looking for an answer?

We’re here to help you get the most from TryBookAfrica.

Talk to our team ↗